Privacy Policy

Customer Care

Flora Fiora is a creative studio under Juliany Braga's sole proprietorship. We offer in-stock stationary goods, creative paper art, and other small accessories and goods. We also provide design services ranging from branding, logos, wedding and celebration invitations, business cards, web design, applications on various surfaces, and illustrations.

Any requests and inquiries must be submitted using the contact page on this website.

Integrity

We conduct our business practices following a moral and ethical framework. Shaped by our core values, this framework is based on honesty, professionalism, respect, and accountability.

Communication

Open communication with our clients facilitates a relationship based on honesty and respect. We understand that we provide a service with great personal value to many clients. Being present and available, replying as soon as possible to any form of communication, and providing continuous updates on the progression of a project are vital.

Quality

A dedication to high-quality standards across all products and deliverables is indispensable. We are committed to standing behind what we create and delivering the value we promise.

Privacy & Safety

At Flora Fiora, your privacy is deeply respected. This policy explains how your personal information is collected, used, and protected when you visit or make a purchase through this website.

Flora Fiora is an independent, artist-run practice. Any personal information you share is treated with care, intention, and responsibility.

This policy may be updated from time to time. Please review it occasionally to ensure you are comfortable with any changes.

What Information Is Collected

When you use this website or place an order, I may collect the following information:

Your name
Contact information, including email address and phone number
Shipping and billing address
Order details and purchase history
Information you voluntarily provide through contact forms or messages

I only collect information that is necessary to fulfill orders, communicate with you, and provide a thoughtful customer experience.

How Your Information Is Used

Your information may be used for the following purposes:

Processing and fulfilling orders
Internal record keeping
Communicating with you about your order or inquiry
Improving my services, offerings, and website experience
Sending occasional emails about new work, releases, or updates

Your information will never be used in ways that feel intrusive or misaligned with the values of this practice.

Security

I am committed to keeping your personal information secure.

Appropriate physical, electronic, and administrative measures are in place to safeguard your data and prevent unauthorized access or disclosure.

Payment information is processed securely through trusted third-party providers. I do not store or have access to your full payment details.

Cookies

Cookies are small files placed on your device that help improve your experience on this website.

Flora Fiora may use cookies to:

Understand how visitors interact with the website
Analyze traffic and improve site performance
Remember preferences where applicable

Cookies do not give access to your computer or personal information beyond what you choose to share.

You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect some website functionality.

Links to Other Websites

This website may include links to external websites for your convenience or reference.

Once you leave the Flora Fiora website, I do not have control over the content, privacy practices, or security of those sites. Please review their privacy policies independently.

Controlling Your Personal Information

You are always in control of your personal data.

You may:

Opt out of marketing communications at any time
Request access to the personal information I hold about you
Ask for corrections if any information is inaccurate or incomplete
Request deletion of your personal data where legally permitted

To make any of these requests, please contact us through the concierge form on the home page.

I do not sell, rent, or trade your personal information to third parties. Your data is only shared when necessary to process payments, ship orders, or comply with legal obligations.

Legal Rights

Depending on your location, you may have rights under applicable privacy and data protection laws, including the right to access, correct, or delete your personal information.

I will always approach such requests with respect, transparency, and care.

Final Note

Flora Fiora values trust as much as creativity. Your information is treated as part of a relationship, not a resource.

If you have any questions about this Privacy Policy or how your data is handled, please feel free to reach out.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Apple Pay