Store Policy

Customer Care

Flora Fiora is a creative studio under Juliany Braga's sole proprietorship. We offer in-stock stationary goods, creative paper art, and other small accessories and goods. We also provide design services ranging from branding, logos, wedding and celebration invitations, business cards, web design, applications on various surfaces, and illustrations.

Any requests and inquiries must be submitted using the contact page on this website.

Integrity

We conduct our business practices following a moral and ethical framework. Shaped by our core values, this framework is based on honesty, professionalism, respect, and accountability.

Communication

Open communication with our clients facilitates a relationship based on honesty and respect. We understand that we provide a service with great personal value to many clients. Being present and available, replying as soon as possible to any form of communication, and providing continuous updates on the progression of a project are vital.

Quality

A dedication to high-quality standards across all products and deliverables is indispensable. We are committed to standing behind what we create and delivering the value we promise.

Privacy & Safety

About Your Information

We use all the information you provide us to provide you with the best shopping experience and customer service. We will never give away, pass on, or sell any information you provide us.

About Ordering From Us

When you place an order with us, we will ask for information such as your name, e-mail address, delivery/billing address, and telephone number. Wix, Apple Pay, and Paypal handle our secure online checkout, so we do not store any of your Credit or Debit card information.

You can find more information about how Paypal works here.

Consent

All the information we collect via our website or through correspondence with you may be used for the following purposes –

Dealing with orders and accounts
Processing payments, shipping and delivery

Any changes to our privacy policy will be posted on this site so that you may ensure that you are fully informed of your rights and can notify us of any changes to your preferences.

Use of Cookies

Our cookies do not contain your personal information and are used only to determine your browser and user preferences for our site. This helps us provide you with the service you desire and enhance your browsing experience. However, if you prefer, you can set your browser software not to accept cookies. You should still be able to use our site without cookies enabled.

Your Rights

If, for any reason, you are unsure about the personal and account information we are holding in your name, please get in touch with us. We will review your file and update the records if required.

If you have any further questions, please don’t hesitate to contact us.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Apple Pay